Visitor attractions can include museums, science centres, cultural centres, events and FabLabs amongst many others. Talents UAE has worked with numerous attractions across the region covering a wide range of services such as staff recruiting, mediation services and operations management.
We offer operational planning services for both existing and developing experiences. An operational plan is a blueprint for running a destination, event, or program. It describes how it is run in its different modes, establishes clear protocols and procedures, details lines of communication between staff, and articulates an organization’s commitment to both teams and visitors.
With the rise of customer personalisation and digital access, museums, galleries, cultural centres, and large-scale global events increasingly rely on programming to engage visitors with their content and to promote repeat visits by offering a wide range of styles and formats. Programming provides venues with a powerful tool to communicate with their audiences, broaden their reach and allow multiple access points to their stories and experiences.
We have led the development and implementation of learning strategies that have built knowledge, skills, and interest in audiences of different ages, background, abilities, and interests. Activities are an exceptional platform for delivery, enabling diversity and change in the learning offer.
For organisations that exist to inform, inspire, and enrich, education and learning are fully integrated into all areas of planning and operation. A learning plan sets the parameter for how learning is defined, approached, and delivered.
The success of any audience experience will rely on a dedicated and enthusiastic staff team, committed to providing world-class experiences. Excellence must run through the core, with every staff member having the skill and motivation to deliver their role to the best of their ability, within a clear organisational framework.
We have recruited, trained, and developed staff across departments, at every level, whilst working in national museums, science centres, temporary experiences and travelling exhibitions. This first-hand experience has enabled us to offer a specialist recruitment service and deliver impactful training programs, designed to build capacity, confidence and competency.
Our training techniques are rooted in our understanding of how people best learn through active participation, engagement and a mix of sessions that stretch, give context, and build knowledge, skills and motivation. The result is a well-informed team, armed with the techniques to deliver and the will to develop and improve.
Every training package is tailored to the needs of the organisation. Training is offered as an organisation wide service, or as a combination of modules. The length of the modules is dependent on the number of staff being trained, the prior experience of staff and the importance placed on developing certain skills and techniques.
Well-crafted and delivered programming can bring learning to life, and life to learning. Often participatory and always engaging, great programming succeeds in delivering a memorable, high impact experience that covers different areas of content, appeals to different learning styles, and engages different audience types. Activities can be designed for participation within a museum or science centre, or form part of an outreach program that travels to schools, communities, and festivals.
We develop printed and digital teacher, student and family resources designed to enrich and extend learning both at the museum, and beyond their visit. We work with curators and museum teams to understand their content and aims. We engage with educators and local audiences to understand their needs. We develop clear objectives that guide the development process and is evaluated at the close of the project lifecycle.
The cultural and attraction sector have a long association with retail, and gift shops are now seen by many modern museums as an essential part of the visitor experience. We have extensive experience at major destinations in all aspects of retail in this sector. We offer retail and licensing services in cultural sectors including museum stores, temporary exhibition shops, pop-up retail and malls wanting to create a learning-led offer.